OUR PRIORITY IS TO SERVE & RESPOND TO YOUR NEEDS!
Quality is not imposing a pre-conceived model or process on any given Corporation or its systemic processes. It is however a great deal about listening to the Customer and hearing the story they tell about the experiences they need help to improve, resolve, add or remove. That is why Phoenix programs are built-to-order from direct input we gather from personal interview with those who have discerned the need for guidance, help, and additional insight training. The listed topics are just a sample of items that can be drawn together to build a creative, responsive, and enjoyable program that is uniquely just for you, your organization/corporation and those who staff your workplace. It IS All About You, Your Customer's Perception and Your Systemic Process When It Comes to Quality in the Workplace, Not What Someone Wants to Sell You!

Meals per Hour: Quality Systems Theory not only works for Business, but for Non-Profit as well!

POSSIBLE TOPICS :
Primal Supervision-What's at stake!
Sales Motivation
Self Improvement- It starts with "I"!
What Motivates Us?
Change for the Better-What's that mean?
Improving Quality in the Workplace
Improving Sales - Know Your Customer!
The Evolution of Change
Anticipation, Innovation, Excellence
Paradigms, Definition Shifts and Effects
Going back to Zero- Paradigm Shift
Kaizen, Building on Paradigms
The Power of Vision
Vision in the Worst of Times
Primary Teachings of W. Edward Deming
Knowing the Customer-Where to look!
The Red Beads Experiment
Lessons from the Red Beads
The Issues/Aspects of Leadership
Leadership Styles
Leadership Self-Awareness
Intrinsic/Extrinsic Motivation
The Make-Up of a System
Relational Power-It's all about People!
Contextual Awareness-What surrounds you?
Vision to Action-Make it Real!
Emotional Intelligence-It's Your Iceberg
The Importance of Communications
Listening to the Voice of a System
Listening to the Voice of a Customer
Variation-Know the Differences!
Loss Functions-What are We Losing?!
Three-D Lenses for Leadership

SEMINAR LENGTH & FEES:
* Seminars are created to respond to Your need and time-frame. Schedule and Designed Your Seminar to range from an hour, a couple of hours, one day to a multi-day retreat, or even as an on-going class.
* Group size is flexible, yet does define the format and the amount of topics that may be covered in the available time.
* Classroom formats or Participatory Retreat formats are available.
* Fees are Flexible, including hourly, daily or block rates. They DO NOT Include presenter travel, housing, and meal expenses. Those items are additionally billed at exact cost.

CHOOSE A SUCCESSFUL SEMINAR - OR - DESIGN YOUR VERY OWN !
* The above list of Topics and Seminars are only a sample of possibilities that can be chosen to build a unique event for your organization.
* Don't feel limited only to these - the Listings on our Programs & Topics page just may meet your need -so check them out!

CONTACT US SO WE CAN GET STARTED !
Contact us so we can start hearing your story and defining your needs! We will help you solve your challenges and celebrate your successes!

The Dr. Steven R. Rottgers
Email: Steve@SteveRottgers.com
or: SRottgers1@aol.com
cell: 205-223-3638
Face Book: Steve Rottgers

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